DbSchema Support
Before submitting an issue, check the Frequently Asked Questions.
License, Invoice & Subscriptions
Find your invoice, license key or subscription details by accessing the customer area. Our sales are handled PayProGlobal or 2Checkout.
You can use the customer area also to renew your software upgrades and technical support.
Log into the customer area using the purchase email and 'forgot password'.
Technical Support
We encourage using the Help / Technical Support option from the DbSchema menu, which will attach the application output logs to the ticket.
Alternative, you can report issues in GitHub, by email to [email protected] or directly here.
You can also book a call with our technicians for technical questions, product demonstrations, or solving database connectivity issues.