Support

DbSchema Support

Before submitting an issue, check the Frequently Asked Questions.

License Renewal

DbSchema perpetual licenses includes 1-year free upgrade to newly released versions and technical support. After 1 year, a renewal license is required. This is providing access to newly developed features, bug fixes, support for new databases, security updates.

Renew
Customer Area

Our sales are handled PayProGlobal or 2Checkout (old customers). Use the customer area to download the invoice, manage license keys and renewals.

Customer Area
Technical Support

We encourage using the Help / Technical Support option from the DbSchema menu, which will attach the application output logs to the ticket.

Alternative, you can report issues in GitHub, by email to [email protected] or directly here.